We strive to ensure your satisfaction with every purchase. Please read our return and exchange policy carefully:

No Return on Purchased Products

• All purchases made through our website are final and non-returnable.

• We do not accept returns or refunds for products once they are sold.

Exceptions – Wrong or Damaged Products

We understand that issues may sometimes occur during transit. We will accept a return only under the following conditions:

• You have received the wrong product (different from what was ordered).

• You have received a damaged product.

In such cases, please follow these steps:

1. Email us at support@haatke.com within 48 hours of receiving the product.

2. Mention your order number and a clear description of the issue.

3. Attach photographic evidence of the product (wrong/damaged).

Our support team will review your request and get back to you promptly with further instructions.